Training Information

The following is general information about our training courses:

Course Information

Course Dates/Times

Courses start on the first day at 10:00, and at 09:15 on other days, unless otherwise noted. Courses will normally end at 17:00, unless otherwise noted. When travel is required, these times may be modified.

Course prices

Course prices are determined based on the course type and the number of attendees. Please see Training Options on the Portalyx web site: www.portalyx.com/training.

Course Language

Training courses are taught in Dutch or in English, depending on the instructor and attendees enrolled. Course materials are provided in English only.

Course Location and Directions

Our standard courses are delivered at our offices in Amsterdam. The Portalyx training facility is located in the same building as our office. Please see Contact information on the Portalyx web site: www.portalyx.com/contact.

Course Lunch/Breaks

A basic lunch will be provided at the training facility along with 2 coffee breaks. Please let us know when you register for a course if you have any dietary restrictions (vegetarian, etc.).

Course Facilities

The Portalyx training facility has configured systems running the products being trained on. We provide 1 terminal configured for every 2 attendees. We have a white board and flip over chart in the training area, and if applicable, an overhead projector "beamer" for the instructor to use.

Travel Arrangements

For maps and information about Driving Directions, Parking, Taxi's, Trains and Amsterdam Airport Schiphol, please see Contact information on the Portalyx web site: www.portalyx.com/contact.

Hotel Accommodations

For information about nearby hotels, please see Hotels on the Portalyx web site: www.portalyx.com/contact.

Portalyx recommends that attendees wait 2 weeks before the course start date to commit to travel arrangements in the event that the minimum number of attendees is not reached. Travel arrangements are the attendee's responsibility. Portalyx assumes no liability for any inconveniences, damages or prices, including non-refundable tickets, that attendee may incur if a course is cancelled or rescheduled.

Course Request/Confirmation

Course Request

If you would like to request a training course, please fill out the Training Request Form on the Portalyx web site: www.portalyx.com/training.

To register or request a training course please contact us by any of the following:

Tel: +31 (0)20 570 8979
Fax: +31 (0)20 570 8989
E-mail: elarson@portalyx.com
Web: http://www.portalyx.com/training

Course Confirmation

Once we have received your request, we will e-mail you a Portalyx Training Confirmation form. If you do not receive a Portalyx Training Confirmation form at least one week before the beginning of the course, please contact us.

Courses are confirmed only if secured by a signed Portalyx Training Confirmation form or a Purchase Order listing the course name, course start date, and course attendee. Courses are assigned on a first-come, first-served basis.

Registration is complete when attendee receives e-mail notification of receipt by Portalyx of the signed Portalyx Training Confirmation or a Purchase Order.

Course Cancellation

Attendee Course Cancellation

If an attendee needs to cancels a course, prices are determined on a sliding scale, depending on notification date. If it is necessary to cancel a course, please contact us as soon as possible.

Note: Attendee substitutions are acceptable before the course start date, provided your substitute meets the course prerequisites or is approved by Portalyx.

Portalyx Course Cancellation

Portalyx has the right to cancel the course or refuse enrolment if:

If it is necessary for Portalyx to cancel or reschedule a course, Portalyx will e-mail you a notification at least 2 weeks before the course start date.

Course Materials/Evaluation

Course Materials

Portalyx will provide all course materials unless otherwise noted.

Note: Attendees will have the right to use the hard copies of all course materials that may be delivered by Portalyx. The course materials are the property of Portalyx or it's suppliers. Customer will have no right to make copies of, distribute or create derivative works of the course materials without permission from Portalyx or it's suppliers.

Course Evaluation

After you have completed your course, please help us improve the quality of our courses by taking a few minutes to fill out our Training Evaluation Form on the Portalyx web site: www.portalyx.com/training.